Delivery Terms

1. Free shipping throughout the Czech Republic for orders over 3.500,-Kč excl. VAT. If the amount for the goods does not exceed 3.500 Kč excl. VAT, ARKA SG will charge a shipping fee of 99,-Kč incl. VAT for payment by invoice, or 121,-Kč incl. VAT for cash on delivery.

2. Unless otherwise agreed between ARKA SG and the customer, ARKA SG undertakes to dispatch the ordered goods no later than 48 hours (excluding public holidays and non-working days) from receipt of the order, provided that the order is delivered to the seller on a working day by 12:00 noon. If the order is delivered after 12:00 noon, the goods will be dispatched within 72 hours (excluding public holidays and non-working days) from the start of business hours on the working day following receipt of the order.

3. The customer is obliged to inform ARKA SG in writing without undue delay of any change of the place of delivery of the goods or of the person authorized to accept the goods. ARKA SG is not liable for damage caused by incorrect or late delivery of the goods if it was caused by the customer's breach of obligations under this article. Responsibility for the delivered goods passes to the buyer at the moment of their acceptance.

4. If the invoice contains incorrect or incomplete information, the customer is entitled to return the invoice by its due date, i.e. deliver it to ARKA SG in a verifiable manner. In the event of a price difference, the customer's payment obligation arises according to the newly issued invoice.

5. The delivered goods remain the property of the seller until all receivables arising from the purchase contract have been paid.